This website is operated by Wisehawks Solutions . Throughout the site, the terms “we”, “us” and “our” refer to Wisehawks Solutions . Wisehawks Solutions offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our OTT platform, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse OTT platform, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at Wisehawks Solutions or mailing us at: H.no. 555/2 Keriye Khandepar Ponda Goa 403406
No cancellation of a movie is allowed. However, In case of a failed transaction, if the payment status is failed - the bank will auto-refund the transaction within 2-3 business days. If the payment status is 'Success', write to us at info@cinelyf.com with your registered phone number/email ID, payment details like order ID, payment reference number, invoices, a screenshot of payment and we will check the status & help you at the earliest. In case of any queries call us on +91 9022902558